Small Business

QuickBooks Online vs Xero: Which Is Better for Small Business Owners in 2025?

Written by Mubashar Hassam, CPA

QuickBooks Online has roughly 80% of the US small business accounting software market. Xero has the stronger reputation in the UK, Australia, and New Zealand. We use both every day for client work and have strong opinions about which is better β€” and for whom.

Where QuickBooks Online Wins

QBO dominates the US market for a reason. The US-specific tax features β€” payroll, 1099 management, sales tax tracking β€” are more developed than Xero's. The integration ecosystem is larger: almost every US accounting tool (payroll processors, point of sale systems, CRMs) connects to QBO natively. If you are a US business using a US bookkeeper or CPA, QBO is almost certainly the better default choice. Your accountant is more likely to be QBO-proficient, and US-specific tax compliance workflows are better built.

Where Xero Wins

Xero has a cleaner, more modern interface that most non-accountants find easier to navigate. The bank reconciliation workflow in Xero is genuinely smoother than QBO. Xero's multi-currency support is more robust, making it better for businesses invoicing in multiple currencies. If you are a UK or Australian business, or you have a bookkeeper who trained in those markets, Xero is usually the better fit.

The Honest Take on Pricing

Both products price on a per-month subscription basis and both have increased prices significantly in 2023–2025. QBO Simple Start runs $30/month, Essentials $60/month, Plus $90/month. Xero Starter is $29/month, Standard $46/month, Premium $62/month. The tier structure is similar. Xero is modestly cheaper at equivalent feature levels, but pricing changes frequently and promotions are common β€” check current pricing before making a decision based on cost.

What Your Bookkeeper Uses Should Influence Your Choice

The most important factor that is often overlooked: what does your bookkeeper or CPA use? If you hire a bookkeeper who works primarily in QBO and you set up Xero, there will be friction. Ask your bookkeeper first. A good bookkeeper is proficient in both, but has one they prefer β€” and you will get slightly better service if you use their preferred platform.

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Frequently Asked Questions

Is QuickBooks or Xero better for US small businesses?
For most US small businesses, QuickBooks Online is the better choice due to its larger US integration ecosystem, better US payroll and 1099 features, and the fact that the majority of US bookkeepers and CPAs are QBO-trained. Xero is an excellent product but is better positioned for UK, Australian, and internationally-focused businesses.
Can I switch from QuickBooks to Xero (or vice versa)?
Yes, but it is not trivial. A conversion involves exporting your historical data from one platform and importing it into the other, remapping your chart of accounts, and setting up bank feeds again. The historical transaction data rarely converts perfectly and usually requires manual adjustment. Budget 5–15 hours of bookkeeper time for a clean migration.
Does QuickBooks Online have payroll built in?
Yes. QuickBooks Payroll is an add-on service that integrates directly with QBO. It handles federal and state payroll tax filing, direct deposits, and W-2 preparation. Pricing starts at $45/month plus $6 per employee. Xero also has payroll but the US payroll features are less developed β€” many Xero users use a third-party payroll tool like Gusto.
Which accounting software is best for e-commerce businesses?
Both QBO and Xero work well for e-commerce when paired with A2X or Synder for Shopify/Amazon integration. QBO has a slight edge for US-based sellers because of better sales tax nexus tracking and the Shopify integration is well-developed. For Shopify sellers specifically, either platform works β€” the integration tool matters more than the accounting software.
How much does QuickBooks Online cost per month in 2025?
QuickBooks Online pricing in 2025: Simple Start $30/month (1 user, basic income and expenses), Essentials $60/month (3 users, adds bills and time tracking), Plus $90/month (5 users, adds inventory and projects/job costing), Advanced $200/month (25 users, adds custom reporting and dedicated support). Annual billing reduces these prices by approximately 50% in the first year on promotional pricing.

About the Author

Mubashar Hassam, CPA
Mubashar Hassam, CPACPA | Construction & CFO Specialist
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